A few seconds ago, you posted on social media something clever and informative that will surely attract thousands of customers. You’ve since hit the refresh button on your browser a few times impatiently waiting to see comments pour in and the …
trust
COVID-19 pandemic
We are living in unprecedented times due to COVID-19 – things are changing hourly and many of us are struggling to keep up. Martin Charlton Communications is working with organizations to help them communicate to their employees, stakeholders and …
Crisis Communications in an Election
Photos that emerged this week of Prime Minister Justin Trudeau sporting a “black face” costume is an interesting lesson in crisis communications. On one hand, when this story broke, Trudeau’s first apology was textbook. Every crisis communications …