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Listen for emotion to identify messages to use in telling your story

Paul Martin / January 26, 2024

In a world where social media is growing in importance for corporate communication and businesses are being told at every opportunity they need to build a brand or tell their story, little guidance is offered in just how to do that.

The most important aspect of storytelling is listening, not telling.

Think of a news reporter. We remember those who have a big presence on air or sterling prose in print. Being able to turn a phrase or a memorable line can help us pay attention to their messaging.

But where does that message actually come from? That’s the reporter part of the equation, not the teller part. Listening for even the smallest cue or emotional angle and building on it can turn the also-ran into a storyteller to be remembered.

Those who ‘dig deeper’ and peel back the onion of information gathering will be the ones who deliver the most worthwhile communication. 

Churchill’s great ‘we will fight them on the beaches’ speech is a prime example. He changed the subject from battling a vastly superior foe to fighting for freedom and democracy.

Filed Under: Business, communications, marketing

Paul Martin

Paul Martin is the chair of Martin Charlton Communications. You’ve heard him on the radio, seen him on TV and read him in newspapers and magazines. Paul is a popular keynote speaker on topics ranging from the economy to tapping community potential. His unique blend of communication and business knowledge has made him a highly sought-after consultant. As the Chair of Martin Charlton Communications, Paul is MCC’s ‘go to’ guy for all things business in Saskatchewan. He is the chair of four Saskatchewan branches of TEC (The Executive Committee) – a global organization dedicated to improving the performance and enhancing the lives of CEOs – which has more than 50 CEOs and senior executives among its Saskatchewan members. The long and short: Paul knows the province’s corporate community and business economy like few others. He is a potent conduit for anyone looking to do business in Saskatchewan, Canada’s fastest growing economy. His strategic advice is unrivaled.

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